Have you noticed how, when you deal with a call centre now (your bank, for example, or energy provider), you don’t have complete faith in the call agent? Or do they actually give you the wrong information, confidently? You may be thinking it was always like this, but...
Every recruiter I know wants more of their business to be exclusive. They know they can give the role the attention it needs because they will get paid. And the client will get a better service. But in many cases, they are just asking clients to take that on trust. I...
Yep, they have been around for a while. And they do all sorts of marvellous things, allowing recruiters to work from various locations and at times that suit clients/candidates/themselves. If you think I’m going to write about the importance of “switching off” from...
OK, I’m calling it… Sport is NOT business, and business is NOT sport. In common with many, I have spent hours at conferences listening to elite athletes talk about the secrets of their success. And I’ve listened to a fair few audiobooks and podcasts as...
One question I encounter, more often than any other is, “how do I start a successful temporary recruitment business?” This question appears to defeat even the most experienced recruiters but they do get the message and understand the value of temporary recruitment. A...