
How to Increase Recruitment Agency Profitability: 5 Practical Steps
Here’s an uncomfortable question for recruitment business owners. When did you last deliberately increase your average fee?

Here’s an uncomfortable question for recruitment business owners. When did you last deliberately increase your average fee?

Whenever someone tells me that AI is saving their recruiters five hours a week, my next question is always: What happened to those five hours? Did they generate more client conversations, placements and net fee income?

Remember 2020? Yes, the year when Covid was devastating everything we knew, and there wasn’t a vaccine yet.

The latest recruitment market data gives business owners some cause for optimism, but it also raises a more important question. Is your business still designed around the market you used to have, rather than the market your clients now want?

Building a contract or temp desk is one of the most significant strategic moves a permanent recruitment agency can make.

Performance management in recruitment is the discipline of setting clear expectations, measuring the right metrics, providing regular feedback and taking action when performance falls short.

The myth of “prior knowledge”. Everyone in the recruitment sector has experienced it. You source, engage and interview a candidate for a role. You submit a CV after the terms are agreed.

A recruitment commission scheme is the single most powerful lever a recruitment business owner has for shaping consultant behaviour, driving performance and protecting profitability.

Every time I have a board meeting with the recruitment businesses I advise, I look at the gap between the forecast sales and the actual sales.

A Teams call booked via an app with a supplier who got lucky. His unsolicited automated outreach campaign happened to land in my inbox the day after I had identified a need for his product on behalf of my client (a recruitment business).