Leadership for Billing Managers
A practical leadership development programme for recruitment billing managers and team leaders who want to lead more effectively while continuing to deliver results.
Through four action-focused sessions, Alison Humphries helps managers build the skills, structure and confidence to develop their people and improve team performance.
You’re A Successful Biller. Are You Ready To Lead A Team?
Being a great recruiter doesn’t automatically prepare you for managing people. When you’re balancing your own billing responsibilities with developing a team, it can be difficult to know where to focus.
Leadership for Billing Managers gives you a structured way to develop your leadership skills and support stronger team performance.
Does any of this sound familiar?
- You were promoted for your billing success, but managing a team feels like a different challenge.
- You’re struggling to balance your own billings with leading and developing others.
- Your team’s performance is inconsistent, and you need a clearer approach.
- You want to coach and motivate your consultants, but haven’t had the training or tools.
- You’re a business owner who wants to develop stronger, more commercially effective managers.
Leadership for Billing Managers gives you practical tools and a structured approach to leading people, managing performance and building a stronger team.
Build The Skills To Lead A Stronger, More Successful Team
How Confident Are You In Your Leadership Approach?
Balancing your own billings with leading a team can be challenging, especially if you’ve had little formal management training.
The Billing Manager Leadership Check helps you reflect on how you manage performance, develop your people and balance your responsibilities. Answer 10 questions to identify areas you may want to work on.
What’s included?
Leadership for Billing Managers combines practical tools, structured exercises and action planning. Each session focuses on a different part of leading and developing a successful recruitment team.
The four sessions are completed within six months of booking.
Session 1: Mastering Team Performance
Understand your team’s current performance and put clear goals and routines in place.
• Analyse team data using case studies and set measurable goals.
• Use the Balanced Scorecard to assess key business areas.
• Establish structured performance and time management routines.
• Develop a three, six and nine-month action plan.
Session 2: Sales, BD & Brand Strategy
Build a more structured approach to winning business and developing client relationships.
• Define your team’s point of difference.
• Build clear business development and sales processes.
• Use buyer personas to refine sales and engagement.
• Align marketing and business development to support referrals and brand awareness.damage.
Session 3: People Development & Motivation
Develop your ability to support, motivate and improve the performance of your people.
• Identify and address skills gaps.
• Apply time management techniques to balance billing and leadership.
• Use motivation theory to support and empower consultants.
• Design and implement improvement programmes.
Session 4: Managing Challenges & Future Growth
Build confidence in managing difficult situations and planning for the future.
• Handle underperformance and difficult conversations.
• Consider relevant legal and reputation management issues.
• Develop a roadmap for market expansion and growth.
What you’ll take away
Across the programme, you’ll develop:
• Clear goals and performance management routines
• A three, six and nine-month action plan
• More structured sales and business development processes
• Practical approaches to coaching and motivating your team
• A roadmap for future growth
What practical Leadership can achieve
With the right skills and structure in place, billing managers can support better outcomes for their people and their business.
More Consistent Performance
Clear goals and management routines help teams understand what’s expected and where to focus.
Stronger Teams
Effective coaching and development can help consultants build confidence and take ownership of their performance.
Better Client Relationships
A more structured approach to sales and business development can support referrals and repeat business.
Investment & commitment
A Practical Programme, With A Clear Commitment
- £1,500 + VAT per half-day session
- Four sessions, with a minimum total investment of £6,000 + VAT
- All sessions completed within six months of booking
- Up to eight participants from one business
- Delivered in person at your premises or via Zoom
Travel and accommodation costs apply for in-person sessions 50 or more miles from Manchester.
Alison Humphries
Hon (FREC) | Strategic Consultant to the Recruitment Industry
Practical advice grounded in Recruitment Experience
Alison Humphries Hon FREC brings over 40 years of recruitment industry experience, including director-level roles at Hays Plc, Robert Half International, BNB Plc and Penna Plc.
Her background spans commercial leadership, learning and development, HR, legal and compliance, across recruitment models including contingent, retained, temp and contract, RPO and Statement of Work.
Having advised recruitment business owners and leaders for nearly 20 years, Alison combines strategic perspective with a practical understanding of how to make change happen.
Client feedback
Practical Support For Ambitious Recruitment Businesses
Ready To Lead With Confidence?
Speak to Alison about the challenges you’re facing and whether Leadership for Billing Managers is the right fit for you or your team.